As an online poker player, you are always going to be putting your trust in the poker rooms to make sure that your money is transferred safely between your bank account and your poker account between deposits and withdrawals. Furthermore, you are also trusting that any problems experienced whilst playing online poker can be comfortably sorted out with minimum hassle. Therefore every poker room has set up a customer service department to address any issues and problems that players have with rooms so that everything can run as smoothly as possible. However, although the majority of the customer service teams work well, there are a few that provide an exceptional service to make sure that they are able to help you as quickly and as effectively as possible. Below are the top 3 rooms that I have had the pleasure of dealing with when it comes to providing quality customer service.
| #1 |
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Bodog
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The fast replies and quality of the responses from the Bodog customer support team help to make it the most informative and helpful support departments I have come across in my years of playing online poker. Every email I have sent to the room has been responded to within a matter of hours, and my problem has always been addressed within the first (if not second) reply back from the room. The company runs a successful yet demanding sportsbook and casino, and so their years in looking after their customers really shows in the way they conduct their customer support.
www.BodogLife.com |
| #2 |
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PokerRoom
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Similarly to Bodog, PokerRoom provides a great customer support department that responds very quickly to every email they receive. The replies also directly address the issues in question to help resolve and queries or problems you may have with the room. The customer support team are also very friendly, and they seem to endeavor to make you feel as comfortable as possible whilst playing at their poker room.
www.PokerRoom.com
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| #3 |
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Titan Poker
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The Titan Poker support department regularly informs players of any changes or new promotions taking place at the poker room to help build a closer relationship between the room and the players. The support team are always quick to respond to every email they receive, and are happy to answer any questions that you may have, no matter how small or obscure they may be. Furthermore, all emails are responded to in a short period of time, and I am yet to receive a response that has taken more than 24 hours.
www.TitanPoker.com
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